Professionally interviewing is greatly assisted by following a process that will ensure you increase the likelihood that your interviews result in hiring the right person. The art of interviewing is of course full of ambiguities but this article is designed to guide those people tasked with interviewing, a process to follow that will reduce the possibility of making costly mistakes. Not only financially, by hiring the wrong person, but also help to steer you away from the dreaded thought of appearing in a Tribunal, due to a mistake on your part. And, if you think that wouldn’t happen, there has been a 64% increase since 2017 in the number of cases being dealt with by Tribunals in the UK.
Tip 1 | Prior to the Interview
Vitally important to conducting and professionally interviewing is to pay a lot of attention to this area.
- Have you a copy of the interview questions for each candidate and each interviewer
- Is the candidate application form or CV available
- Do you have enough space to take your notes for each question
- Is there enough time allocated for each interview remembering to have time to mark each candidate
- Does any candidate require any special accommodations due to a disability
- What about the interview room. Is it properly set up? Think about the heat, light, seating and table arrangements. I always suggest a table as it makes it much easier to take your notes
- Are all mobile ‘phones or other communication devices switched off
- Put ‘Do Not Disturb Interview in Progress’ on the interview door
- Have your interviewers updated their skills recently. If not, you can purchase our Guide to Professional Interviewing plus our interview questions template and scoring matrix through our sister organisation Interviewer Questions at https://interviewerquestions.com/products/
Tip 2 | Commencing the Interview
This is always an area that people often get wrong even though it is such a simple process to get right.
- Which panel member will collect the candidate from the waiting area; and who will
- Introduce the panel to the candidate
- Provide the overview of the interview process to the candidate
- Ask each question
- Answer questions from the candidate
- Conclude the interview
Tip 3 | After the Interview
Although you might think that once the interview has concluded that this is the end of the matter. However, you need to:
- Set up a system for collating all the candidate scores (unless you only have one candidate)
- Who will you liaise with to provide the details of successful and unsuccessful candidates
- And finally, who will undertake feedback to the candidates
If you follow the above tips I have no doubt that you will see your skills in professionally interviewing increase significantly.
About the Author
Dominic McCanny is a Chartered Occupational Psychologist and has specialised in the area of interviewing for the past 35 years. He also uses psychometric tests to ensure that organisations select the right people. For an informal discussion around your next recruitment competition call him.